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Multi-Factor Authentication

In compliance with state and federal directives, Modesto Junior College and Columbia College now require a Multi-Factor Authentication (MFA) for all students. The Knowledge Base article below guides you in setting up the MFA Authenticator App on your smart device.

https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010469


How to backup and restore the Authentication App

https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010570

 

How to Setup Multi-Factor Authentication (MFA) Using a FIDO2 Security Key

Some times using the Authentication App or a Cell Phone Number is not an option. In those cases there is an option to use a FIDO2 Key. 

https://yosemiteccd.service-now.com/kb_view.do?sysparm_article=KB0010535